Last updated: April 1st 2026

At Audiorays, we design products meant to be experienced, not just purchased.

That’s why every Audio Visualizer comes with a 30-day risk-free trial and a 3-year warranty.

30-Day Risk-Free Trial

You have 30 days from the date of delivery to try your Audio Visualizer.

If it’s not the right fit for your space, you may request a return within this period.

Returns & Exchanges

We accept both:

• Returns for defective and non-defective products
• Exchanges (subject to product availability)

Return Conditions

To be eligible for a return or exchange:

• The item must be in good condition
• It must include all original components and packaging
• Proof of purchase is required

How to Start a Return or Exchange

To request a return or exchange, contact us at:

[email protected]

Please include your order number and reason for return.
We will guide you through the next steps.

Refunds

• Refunds are issued to the original payment method
• Once your return is received and inspected, your refund will be processed
• Original Shipping costs are non-refundable

Refund Processing Time

Once your return is received and inspected, refunds are typically processed within 5 business days.

Depending on your payment provider, it may take additional time for the refund to appear in your account.

Return Shipping

• Customers are responsible for return shipping costs
• Original shipping fees (if any) are non-refundable
• We recommend using a tracked shipping service, as we are not responsible for lost returns

Non-Returnable Items

• Custom or personalized products

Final Notes

We stand behind every product we create.
If something isn’t right, we’re here to help.