At Audiorays, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your information when you interact with our website, make a purchase, or subscribe to our communications.

1. Who We Are

Audiorays is a division of Développement MID Interactif Inc., based in Montréal, Québec. We design and sell physical decorative products such as 3D-printed LED cassette lightboxes.

2. What Information We Collect

We only collect the information necessary to process your order and provide a quality experience. This may include:

• Name

• Email address

• Shipping address

• Billing address

• Order history

• Communication preferences

We do not collect or store your credit card information. All payment data is securely processed by third-party providers like Stripe and PayPal.

3. How We Use Your Information

Your information is used for:

• Fulfilling and shipping orders

• Sending order confirmations and updates

• Responding to customer inquiries

• Offering customer support

• Sending occasional updates or newsletters (only if you opted in)

4. Email Communications

You may receive emails from us regarding your order or if you’ve subscribed to our newsletter. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any message.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We only share your data with trusted third parties (like shipping providers and payment processors) for the sole purpose of order fulfillment and payment processing.

6. Cookies & Analytics

We may use basic cookies to improve your browsing experience (e.g., keeping track of items in your cart). We do not currently use advanced tracking or analytics tools.

7. Data Retention

We retain your data only as long as necessary for order processing, legal compliance, or customer service purposes. You may contact us to request deletion of your personal information (excluding records required for tax or legal obligations).

8. Your Rights

You have the right to:

• Access your data

• Request corrections

• Request deletion

• Withdraw consent to marketing at any time

For any request, please contact us directly.

9. Children’s Privacy

Our products and website are not intended for children under 13. We do not knowingly collect personal information from minors.